Together Training successfully launches professional development programme remotely for 24 apprentices during lockdown

Together Training, has successfully launched a professional development programme for the future leaders of Camelot Group, despite the global pandemic.

Camelot is the operator of The National Lottery – one of the world’s most successful lotteries – with an impressive track record in innovation and long-term responsible growth. 

During lockdown, Camelot secured apprentices on two separate leadership and management programmes, the Team Leading Level 3 and Operational/Departmental Management Level 5, with 24 learners in total across both programmes.

Together Training was the unanimous partner of choice, and in early 2020, work began on the design and development of these programmes, using the Level 3 Team Leader and Level 5 Operations Manager Apprenticeship standards as a basis for learning. They are accredited by the Chartered Management Institute, providing learners with a recognised external qualification and additional resources to support their learning.

Together Training took time to understand how the content of these programmes could be tailored to individual roles and therefore developed a delivery model that suited all stakeholders within the business. Line manager briefings and employee briefings were held to ensure there was a clear understanding of the programme requirements and expectations before employees were nominated to take part.

John McMahon, Managing Director at Together Training said: “It’s really important for managers to understand how they can support learners on programme, and for learners to understand the commitment involved. Everyone we spoke to at Camelot showed immense enthusiasm for this new initiative. For individuals, it’s an investment in their professional development, while for the business it’s an opportunity to improve performance within and across teams and departments."

The UK lockdown posed a number of practical challenges to overcome during programme implementation. Social distancing meant that face-to-face engagement was no longer possible however the flexible and responsive approach of both parties ensured that delivery and enrolment could commence and continue throughout the pandemic.

Bev Gilder, learning coach for both Leadership apprenticeship programmes added: “From tailoring remote inductions through to virtual workshops, we have not yet encountered an obstacle which cannot be overcome. Although early in both our programmes, the early indications and feedback are that the ability to remain resilient and responsive is having a positive impact on our learners, who can see that external factors will not derail our commitment to people development.”

Nicola Scott, Learning and Development Manager at Camelot said: “We’re delighted the programmes have now launched, enabling us to support key business objectives. We look forward to a long and successful partnership with Together Training, delivering tangible outcomes for both our learners and the business.”